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Why DS?

TRUST

Keeping you informed every step of the way with transparent communication, timely reminders, and a team of meticulously vetted providers who prioritize your peace of mind. Rest assured, we've got your household management needs covered.

QUALITY

Commitment to quality through clear communication, comprehensive checklists, personalized plans tailored to your preferences, and detailed service notes that ensure every aspect of your household management receives meticulous attention.

GUARANTEE

Our commitment to excellence is unwavering. With established expectations through service planning and detailed checklists, your satisfaction is our priority. In the rare event of any dissatisfaction with our cleaning services, simply contact support within 24 hours of service, and we'll promptly return to address and resolve your concerns.

INSURED

Your peace of mind is paramount to us. All services are backed by comprehensive insurance coverage, ensuring that your home and belongings are protected while we efficiently managing your household needs.

What is a home ASSistant?

Home assistant refers to a comprehensive set of services aimed at efficiently handling various household tasks and responsibilities. From cleaning, organization, and laundry to grocery shopping, meal preparation, and errands, home assistance ensures that your living space remains organized, functional, and stress-free.

what services do you offer?

We offer a comprehensive array of services to cater to various needs. Our offerings include home assistant services encompassing cleaning, organization, laundry, grocery shopping, and errands. Additionally, we provide a spectrum of residential cleaning services (light, basic, deep, moving, and post-renovation) as well as commercial cleaning solutions, catering to small offices, medical lobbies and restrooms, boutiques, beauty, and barber shops.

How many service providers will I have?

Depending on the service you request, we generally assign one provider unless the task demands additional assistance. For home assistant services, we often assign two providers to ensure consistency and familiarity, especially to accommodate any temporary replacements

What methods of payment do you accept?

We offer convenient payment options to settle your invoices through our secure online portal using major credit and debit cards. We aim to make your experience as hassle-free as possible. For larger purchases we offer payment plans through a thrid-party payment option.

Do you provide supplies and equipment?

Yes, we come fully equipped with all the necessary supplies and equipment needed to provide our cleaning services efficiently. You won't need to worry about a thing – we've got everything covered to ensure a hassle-free experience for you. If you prefer to provider your own, be sure to let us know.

What is expected of me as a client?

To ensure a seamless experience, we request accurate information is provided about your home, needs, and budget. Taking the time to establish expectations and collaboratively build a service plan is essential. Provide a safe and comfortable working environment, timely payments and necessary documents, conducting performance reviews, and sharing feedback all contribute to a successful experience.

Do you offer services not listed on the website?

While our website showcases our core services, we're open to accommodating special requests. If a particular task falls outside our scope, we'll gladly connect you with alternative options.

Do i have to be home druing service?

For your convenience, you don't need to be present during our services. Many clients opt to provide us with access instructions, ensuring we can efficiently manage your tasks even when you're away. Rest assured, we prioritize the security of your space.

Do you have any offers?

Absolutely! We have a range of special offers to enhance your experience. From discounted rates for longer-term contracts to gift certificate options and our referral program, we ensure that your support is rewarded through various avenues

what areas do you service?

We primarily serve the Dallas-Fort Worth area along with its surrounding cities. Our focus is on bringing our top-notch services to the heart of this region, ensuring that local families and professionals can benefit from our expertise. We do consider accommodating clients in areas outside our usual coverage with a travel fee to ensure we can extend our assistance

What are the pricing options?

Recognizing that every lifestyle is distinct, our pricing options are tailored to match your needs. Once we receive your request, we will curate the perfect package for you. We provide transparent, flat pricing for both biweekly and weekly services, billed monthly. To secure your preferred date and time, payment is due in advance, reserving your dedicated service.

How far in advance should I book service?

We recommend booking at least two days in advance to secure your preferred date and time. However, we'll always strive to accommodate last-minute requests when possible. Please note that same-day services may incur an additional fee.

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